Return, Refund and Cancellation Policy

We want your complete satisfaction with every purchase that you make with theprinterdrivers.com
. You can cancel your subscription after you have tried our product for 30 days from the day of purchase up until 3 days before the following months/year renewal is due.

If you wish to cancel, you can do so by email or post. All products/Services will be delivered within a maximum of 48 working hours after cleared payment has been received.

RETURN POLICY

theprinterdrivers.com USA strives to provide our customers with excellent assistance and to provide them with fair return services. To ensure our customers are satisfied with the product(s) they order, we offer a 30 day product guarantee. Within 30 days of delivery, theprinterdrivers.com USA will refund the full amount, minus the cost of shipping, on new, unopened items. Before returning any product, you must obtain authorization by contacting us by email at info@theprinterdrivers.com or phone at +1-804-977-0310

theprinterdrivers.com USA will pay the return shipping for incorrect or defective items for any theprinterdrivers.com USA shipping error. Customers can expect to receive a refund within 2-4 weeks. This estimate includes the shipping time back to our company, an authorization check, and refund processing. Refunds can only issued in the form of the original method of payment. If you receive an incorrect or defective item due to an error on our part and would like a replacement, theprinterdrivers.com USA will pay the return shipping price for the incorrect item and ship the correct item out to the customer via upgraded shipping. Subscriptions require a 30 day notice of cancellation.

For electronic delivery, theprinterdrivers.com USA will process the product/license key through manufacturer verification to make sure the product has not yet been activated or tampered with. Once this verification process is complete and the product has passed, theprinterdrivers.com USA will refund the purchase price of the product in the form of the original method of payment.

REFUNDS (IF APPLICABLE)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@theprinterdrivers.com

SHIPPING

We can ship to nearly any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When an order is placed online or through our customer service department, the estimated time frame for delivery is based upon several factors, including the destination, shipping method, and when the order was placed.

Most products ship same day. Here are estimated processing and delivery time frames for each shipping method:

  • Ground: 1-2 days processing time. 4 – 10 Business days for delivery
  • Express Saver:1-2 days processing time. 2 – 3 Business days for delivery
  • Standard Overnight:1-2 days processing time. 1 Business day for delivery.

Please keep in mind that these times are an estimation. Depending on product availability, it is possible your product may arrive on a sooner date.

ELECTRONIC DELIVERY

If you purchase your product(s) and it states they have an electronic delivery method or download, you will receive the required product/license key by email the same day your order is confirmed.

EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@theprinterdrivers.com